Refund policy

Due to the nature of our products, we do not accept returns.  If you have any concerns with our product, please reach out to us at leticia@blackcauldronsoapco.com.  We stand behind our quality and want our customers to be 100% satisfied with their purchases.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.